How long does delivery take?

Orders are prepared and shipped within a few business days. Standard delivery to the US then takes 7–12 business days. You'll get a tracking link by email as soon as your order ships.

How much is shipping?

Standard US shipping is $8, and it's free on orders over $70. The exact cost is always shown at checkout before you pay.

Do you ship outside the United States?

Right now we ship to addresses in the United States only.

How can I track my order?

As soon as your order ships we email you a tracking number and link. Tracking can take a day or two to update after you receive it.

What is your return and refund policy?

If something isn't right, we're here to help. Please read our refund policy for full details, or contact us.

How do I choose the right size?

Sizes and measurements are listed in each product's description. Measure your pet first, and if you're between sizes we recommend the larger one. Not sure? Ask us.

Are your products safe for my pet?

Every product is chosen for comfort, safety and everyday use. As with anything new, please supervise your pet the first few times they use a toy or accessory.